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Research Frameworks Used For Mining And Summarization Are...

Abstract- Nowadays medical data has been search by people for gathering the more and more information about drugs. The dialog discussions on chronic diseases and drug, as well as online audits and sites are getting to be more important assets for patients. Patients read online reviews, blogs and discussion forum ideas to get information from other patients with similar condition. Reviews of medication from patients are largely available on the internet. Partitioning data from these significant collections of writings is helpful in testing. Extracting these huge medical data is challenging. In this survey paper, various research frameworks in drugs reviews are analyzed as well as the approaches used for mining and summarization are also discus. Paper also focuses on sentiment analysis methods which used to extract subjective information from database. Keywords: Text mining, opinion mining, aspect mining, sentiment analysis I. INTRODUCTION: All over the world, people through internet are connected and share their opinion. People are interested in official information as well as service and product that are available through online. To analyze different kinds of domain and aspect, online reviews, forums and blogs are used. Rapidly, internet become a dense network through which people not only access information but also interact with each other [1]. These reviews and blog trend can also be observed in health care where patients and their family share the information whichShow MoreRelatedMba Solved Assignment Papers52670 Words   |  211 PagesMaster of Business Administration Semester III MB0050 – Research Methodology- 4 Credits (Book ID: B1206) Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions Q1. Why should a manger know about research when the job entails managing people, products, events, environments, and the like? [10 Marks] Answer: Research simply means a search for facts – answers to questions and solutions to problems.Itis  a  purposiveinvestigation.  It  is  an  organized  inquiryRead MoreFundamentals of Hrm263904 Words   |  1056 Pageswith the most effective instructor and student resources With WileyPLUS: Students achieve concept mastery in a rich, structured environment that’s available 24/7 Instructors personalize and manage their course more effectively with assessment, assignments, grade tracking, and more manage time better study smarter save money From multiple study paths, to self-assessment, to a wealth of interactive visual and audio resources, WileyPLUS gives you everything you need to personalize the teachingRead More_x000C_Introduction to Statistics and Data Analysis355457 Words   |  1422 PagesBrooks/Cole are trademarks used herein under license. ALL RIGHTS RESERVED. No part of this work covered by the copyright hereon may be reproduced or used in any form or by any means—graphic, electronic, or mechanical, including photocopying, recording, taping, Web distribution, information storage and retrieval systems, or in any other manner—without the written permission of the publisher. Thomson Higher Education 10 Davis Drive Belmont, CA 94002-3098 USA For more information about our products,

Attention Deficit Hyperactivity Disorder Free Essays

Attention Deficit Hyperactivity Disorder (abbreviated as ADHD) is a term that used to describe a range of behavior related problems leading to lower concentration and poor attention.   It is a problem which affects many people across all ages in the world. ADHD leads to development of many learning difficulties in children since they cannot pay full attention in class. We will write a custom essay sample on Attention Deficit Hyperactivity Disorder or any similar topic only for you Order Now   Ã‚   While some individuals may exhibit one condition alone, other may exhibit a wide range of conditions including impulsiveness, restlessness, hyperactivity, and many others. The severity of the condition depends on the range of symptoms that are exhibited by the child.   Apart from academic problems, children with ADHD also suffer from social problems and most of them have shown inability to socialize with their peers at home or at school. The condition is also known by other words like hyperkinetic due to the common factor of restlessness which is exhibited by children suffering from the condition. The condition can be categorized together with other neurobehavioral defects which affects a wide range of population.  Ã‚   However, ADHD is more prevalent in children although statistics shows that the condition affects close to 5% of the people in the world regardless of their age. The symptoms the conditions are more evident in children than in adults and are mainly noted in a close supervision set up like in schools. There is also gender variation in the prevalence of the condition and it has been diagnosed twice in males and females.   In some case, the disease has been shown to be chronic where more than 45% of individuals who are diagnosed with the condition in their early age progress with the symptoms late to their adulthood. As individuals grow, they develop coping mechanisms which decrease the prevalence of the symptoms of the condition in later adulthood. ADHD presents one of the greatest academic challenges that teachers have to deal with.   Unlike normal children who are attentive in class, ADHD children exhibit a wide range of attention difficult which affects their academic performance. Therefore it is the duty of the teacher to come up with working strategies to help ADHD children to perform like the rest in class. There are various strategies that have already been proved quite effective in assisting ADHD children to improve their academic performance.   This paper will discuss ADHD in school going children. The paper will first have an overview of ADHD including its definition, pathopysiology, symptoms, and treatment. Then it will review the   social and academic difficulties that ADHD children goes through and finally it will review strategies that can be used by teachers to help students with ADHD to perform well in class. ADHD ADHD was first recorded by Scottish physician Alexander Crinchton in 1798. Alexander described a condition resulting to mental restlessness which is very similar to the modern  Ã‚   diagnoses of ADHD.   However, ADHD was recognized in 1902 by a British pediatrics George Fredrick.   Fredrick also defined a condition which was very similar to ADHD but he recognized it as an abnormal physical condition affecting children which as more evident in their studies (Cleave and Leslie, 2008). Extensive research on ADHD has shown that it can be caused by biological or environment factors and the combination of the two aggravates the symptoms of the condition.  Ã‚   According to Cleave and Leslie (2008), there are three biological factors which can predispose individual to develop the symptoms of the condition including; Child temperament   which   lead to   varied change in attitude and   personality Genetic factors   including inheritance of the condition   from parents   or close relatives Accidents leading to damage of the brain tissues which can be due to pre-birth problems or trauma which leads to hypotoxic damage of the brain Environmental causes have also been linked to development of the condition.   Environmental causes include a wide range of factors that compose the growth environment (Stern and Stern, 2002). There are wide ranges of environment factors which can predispose individuals to the development of the condition including the family stress, the style of parenting earlier difficulties faced in education, growth in  Ã‚   areas prone to negative behaviors like violence, peer influence, and many others. For example, research has shown that children who grow up with violent parents or alcoholic parents are prone to development of symptoms of the condition than others. In the United States ADHD has remained on of the most controversial social and medical issue.   Different stakeholders like medics, social workers, media, and others have all questioned the diagnoses criteria in ADHD with some arguing that the condition is over diagnosed by the present DSM-IV criteria. However this controversy in the diagnoses criteria stems from the systematic development of the diagnoses tool keeping into consideration that ADHD cannot be diagnosed using clinical signs. How to cite Attention Deficit Hyperactivity Disorder, Papers Attention Deficit Hyperactivity Disorder Free Essays Wolraich and Baumgaertel in â€Å"The Prevalence of Attention Deficit Hyperactivity Disorder Based on the New DSM-IV Criteria† (1996) observe that ADHD is â€Å"the most common mental disorder in children† (p. 168). From a parent’s perspective, ADHD is a troubling disorder feared due to its adverse effects on the behavior of children. We will write a custom essay sample on Attention Deficit Hyperactivity Disorder or any similar topic only for you Order Now Wolraich and Baumgaertel (1996) further notes that the symptoms for the disorder â€Å"are usually well developed by school age† children and are also â€Å"most clearly and consistently observed in the school and classroom environment† (p.  170). For the parent, ADHD is a disorder that should be given strict consideration as it may greatly affect their child’s school performance and overall mental development. The article gives a detailed account of the history of ADHD, consistently citing earlier researches conducted in examining the disorder. The article also emphasizes the previous criteria in determining the disorder. In essence, Wolraich and Baumgaertel (1996) argue that DSM-IV as a new criteria for the prevalence of ADHD. In their research, the authors obtained teachers who will fill-up a behavior rating scale for their students. Children from kindergarten to fifth grade in a middle Tennessee county participated in a second study under the same research. Moreover, the questionnaires used in the research consisted of a modified teacher rating scale in order to fit the DSM-IV. In the studies, a principal component factor analysis with varimax rotation was used. Wolraich and Baumgaertel (1996) found similarities among the studies and that ADHD is indeed a prevalent disorder among school children. With DSM-IV as the new criteria, the researchers confirm that the scope of ADHD is more prevalent than we may already know. From the perspective of the parent, it can hardly be denied that the behaviors of their children may reflect symptoms of ADHD in one way or another. By noting the research findings of Wolraich and Baumgaertel (1996), parents may soon realize that their children may have ADHD or show symptoms of the disorder. It may cause a reason for alarm which can ultimately result to an increase in the efforts of parents to constantly monitor their children’s behavior both at home and in school. I have learned that ADHD is indeed a serious disorder because it is prevalent among children who, in their young age, are still on the verge of learning many things which are basic to one’s life. If that is the case, ADHD poses a threat on the younger generation of learners which should be a sufficient reason for the learning institutions and key officers to assess the school services being provided and to create measures which will address the symptoms of the disorder manifested by young learners with ADHD. Without doubt, my perspective towards ADHD and those who have it has changed. The prevalence of ADHD among children taught me that the disorder is not a simple problem which has a ready-made solution. Because the disorder is primarily rooted in the human brain, one’s attitude towards children with ADHD should not be in a harsh way. Learning to treat children with the disorder with respect and understanding is a must. If the facts presented by Wolraich and Baumgaertel (1996) are not compelling enough, I cannot think of any other compelling force to make people rethink their attitudes towards people with ADHD. In case one may wonder, the research done by the authors of the article is a credible research primarily because the authors have accurately and objectively presented their findings with no regard to personal bias. More importantly, the authors have the authority and scholastic records to back-up their efforts in the research. For one, Mark Wolraich is the Child Development Center’s director as well as a Professor of Pediatrics in Vanderbilt University Medical Center. On the other hand, Anna Baumgaertel is an Assistant Professor of Pediatrics in the same university. Apart from the thing that the authors have presented, there are still other things I would like to know. For instance, can ADHD last a lifetime? Inasmuch as ADHD can be acquired by children at a young age, does it also indicate that the disorder can be carried over to one’s adulthood or later years on life? Hyperactivity is one of the symptoms in determining if a person has the disorder. But it is certainly not the sole defining symptom in identifying traces of ADHD in a person’s behavior. If that is the case, then it is more than likely that grown-ups and the elderly may also manifest ADHD. Or is it? Another thing that I would like to know is whether ADHD can be directly cured by medicines or medical and surgical operations. Since the disorder has strong relation to a person’s brain, can doctors make use of brain surgery in order to ‘correct’ what seems to be a flaw in one’s brain and eventually relieve the person suffering from ADHD? Or can it be the case that continuous medication through pills or perhaps through injection of medicine in the form of fluids can result to an immediate and long-lasting cure for the disorder? Lastly, if ADHD is best manifested through the behavior of children, what can parents do in order to counter or at least lessen the possibility for children with the disorder to suddenly turn towards a hyperactive state? It seems much is yet to be explored about the nature of ADHD and those who suffer from it. For the moment, it is sufficient to know that the disorder is a serious problem and necessitates serious solutions for both parents, teachers and doctors. Reference Wolraich, M. Baumgaertel, A. (1996). The Prevalence of Attention Deficit Hyperactivity Disorder Based on the New DSM-IV Criteria. Peabody Journal of Education, 71 (4), 168-186. How to cite Attention Deficit Hyperactivity Disorder, Papers Attention Deficit Hyperactivity Disorder Free Essays A classroom that includes students diagnosed with ADHD needs to include effective intervention strategies. According to the American Psychiatric Association, Attention Deficit Hyperactivity Disorder is characterized by pervasive and developmentally inappropriate difficulties with attention, impulsivity, and hyper activity. These students frequently have difficulties following classroom rules and can show aggression, they are also more likely to be rejected socially and have more difficulty getting along with other students. We will write a custom essay sample on Attention Deficit Hyperactivity Disorder or any similar topic only for you Order Now School-based services are usually needed as well as placement in a special education class. The implementation of behavioral strategies combined with the use of psychotropic medications can help achieve a favorable outcome and a greater chance of success. Children with ADHD have different behaviors that can prevent them from learning and those behaviors can range from being mildly disruptive to almost making it impossible for academic and social success. A variety of behavioral strategies can be implemented to accommodate each child’s needs. These strategies should include some clear, simple expectations or rules that outline expected behaviors for all students. These rules should be posted and reviewed frequently as well as recognized and praised when they are being followed. When all students understand the expectations, they have a goal they can work towards. For some students having additional prompts can help them to maintain self control and achieve these goals. Academic tasks can seem overwhelming for some students and there are some ways to help these students complete their school work. One effective strategy is modifying the size of a task, breaking it into smaller assignments can help them achieve success. Gradually increasing the level of difficulty, and the time spent working on an academic activity might help some students learn self regulation. When they can complete a task they should be praised or rewarded. I currently work in a classroom where there are modifications made for several students depending on the subject being taught. One student becomes overwhelmed by math lessons and feels defeated before he even begins. His behavior reflects this when he becomes disruptive and refuses to even try. Several strategies have been implemented to help him and are currently being used with success. Presenting the work in smaller assignments has helped him feel less overwhelmed. First I make sure he understands the task and what the total assignment is, then it is broken into sections for him to choose from. By choosing the section he feels most comfortable to begin with helps promote a positive attitude toward the overall task. Combining this with positive reinforcement and praise for staying on task and not disrupting others has been successful and this student’s average grade has increased by 10% since the beginning of the school year. Reinforcement based strategies like a reward system can be a very helpful tool as a whole class strategy. The desired behavior and expectations need to be outlined as well as what the reward will be. These expectations need to be individual and realistic so that the student can see progress toward the goal. This strategy can be successful when used regularly and followed through. This is a strategy that I currently work with and it brings positive results. I work in a seventh grade ASD classroom where there are clear classroom goals as well as individual goals. The students earn â€Å"checks† for short term rewards like 15 minutes of IPad use or art time as well as a larger goal of â€Å"Friday Fun† which is a free period of social interaction with classmates where they can choose a game or activity to play for an entire period. The goals are individualized and can be increased as the student’s ability grows. Having a long term goal also gives a student room to adjust their behavior and make up for times when behavior needed to be corrected. Not every student earns this reward all the time, but the teacher helps the students understand where they need improvement and how together they can work to achieve their goal for the next week. Both articles discuss the importance of the partnership between parents, teachers, and counselors. All parties should have a good understanding of the strategies used at home and in school. These strategies are the most successful when they are followed through by all. Open communication is very important and allows for an easier transition from school to home and home to school. For two students in my classroom we send home a â€Å"Have a Good Day Chart† which gives parents a look at their child’s overall behaviors as well as their progress throughout the day. This helps us to see what time of day may be more challenging or if a particular subject causes unwanted behaviors. If the student is on medication it can track the time of day behaviors are occurring and can help when parents speak with their child’s doctor. Intervention services are essential to helping a student succeed. These providers evaluate from a different perspective and can offer additional strategies for parents and teachers The way to achieve the best outcome is for all caregivers to develop a plan that includes strategies that are both proactive and reactive. Encouraging the desirable behaviors and addressing undesirable actions help to teach self regulation. Tracking and recording data show growth and improvements. This helps everyone identify the strategies that work and where changes are needed as the child grows. These strategies should be reviewed and discussed by everyone implementing them. This is especially important for children in middle school or high school where there are multiple teachers working with the students each day. Consistent and clear guidelines can help students with ADHD be successful and reach their full potential. How to cite Attention Deficit Hyperactivity Disorder, Papers

Auditing Revenue Recognition

Question: Discuss about the Auditing for Revenue Recognition. Answer: Introduction: The word Audire from the Latin, for Audit means to say to listen. The business always started with generating profit and is related with huge transactions involving cash and bank and will involve lot of other transactions like revenue, sales, expenses like depreciation, etc. The Auditor is appointed with an objective to crosscheck various entries related to cash and bank and also expenses and income which has either relation with cash and bank only as the total world business runs on either cash or bank as all transactions are on the basis of cash and bank and there is no other ways and means to deviate from here. The Auditors main duty is to detect if any fraudulent activities are taking place or not in the business. Also to check the entire human resource of the company is fraud free or not. If any fraudulent activities are found then they are required to take appropriate measures to rectify the same1. The auditors job is related with the following: To verify all guidelines, rule and regulations, standard operating procedures, etc of the company. To detect and demonstrate all its detection of financial information to all stakeholders. To verify the procedures and methods followed by each department as formulated by the company2. To find out any manipulations, mistake or misrepresentations of any vital information is made in the business by any employees. To bring in the new guidelines on the basis of the findings and the detection done and to prepare a detailed report on such discoveries. The auditor is always to find the loopholes in the functioning of the business and any mistakes, fraudulent activities have taken place in the business and the management is aware of it then the auditors duty is to highlight this to all the stakeholders in their report and to make it rectified totally so that such acts are not performed in future in the greater interest of the business and all the investors2. About QQQ Limited The company is in the business of the Airlines and customers who travel by air. Their revenue has dropped by 6% and their advance revenue also dropped by 11% and the depreciation also dropped by 5%. Explain why the revenue from passenger accounts in the income statement is at significant risk of fraudulent financial reporting by management3. a) The management always target to show very high earnings but if the cost is not recovered from the operations and from the revenue earned then the business will tend to go for losses. The management always looks into this as a bad sign and try to find ways and means to cover such losses in different types of manipulation of accounts by making adjustments in various types in the incomes and the expenses. The most effective manipulation can be done in the process in the areas of revenue, advance revenue, and expenses like depreciation which is of very big nature in an airline industry as the planes value is very high[2]. The revenue and the advance revenue is shown reduced to show its stakeholders that the business is not going good and as also the depreciation is reduced means the reduction in depreciation means reduction in substantial expense which will result in drop in total expense but as the revenue and the advance revenue is reduced by 6% and 11% respectively that means the prof it will be reduced in the long run and the business will like a loss making thus making it bankrupt and no more workable. This is nothing but sheer fraud to reduce revenue, advance, revenue and depreciation which also means that the value of total assets will not actually reduce instead it will show the profit to jump due to less expense but it all depends on actual figures in an airline business. Describe a relevant and practical internal control to address the fraud risk described in (a) above. Explain how the internal control will minimize the risk of b) The main target of the auditor is to prepare a list for their audit job is to detect fraud and manipulation and find ways to correct and to put in place an internal control through this process as described as per ASA-240 are as follows: First to understand the nature of business. Next to understand the human resources including the management of the company. Then to make a detailed list of dos and donts for the audit team to follow during the time of audit[3]. Then to find out the detailed list of all books of accounts and other books and records maintained by the whole company. Then to start planning for checklist for each and every department according to their job profile. Then to start planning for making counter verification with other parties and stakeholders if required to verify certain transactions in which they may have doubts and needs further clarification from third parties like bank, investors, suppliers, shareholders, creditors, debtors, ex-employees, ex-management people, etc3. Next to have a list for collection of evidence of large amount transactions. Then to do a list planning for making the random checking to find if the internal audit system is placed well enough to detect any problem at all. Then to prepare for steps to be taken if any fraud, mistake, manipulations, misrepresentations, etc are located. Finally to prepare a detailed findings report for the entire stakeholders to take note of. The management is to keep strict internal control and the entire business setup needs to be kept in strict guideline as per the advice of the auditor. The internal auditors and the external auditors need to start the reconciliation of the entire process of checking and rechecking of the entire operations in detail. The control requires being very specific and guided by both the management and the auditors. Reference Auditor's Perspective: An Interview with Mike Schamberger, Assurance Partner at Grant Thornton LLP https://www.revenuerecognition.com/content/articles/9031, (October, 14 2010) Maire Loughran, WHAT TO LOOK FOR WHEN YOU AUDIT REVENUE https://www.dummies.com/business/accounting/auditing/what-to-look-for-when-you-audit-revenue/, (October, 14 2010) AICPA, Revenue Recognition https://www.aicpa.org/PUBLICATIONS/ACCOUNTINGAUDITING/KEYTOPICS/Pages/RevenueRecognition.aspx, (October, 14 2010) PCAOB, PCAOB Issues Staff Audit Practice Alert on Auditing Revenue in Light of Frequently Observed Significant Audit Deficiencies, https://pcaobus.org/News/Releases/Pages/09092014_SAPA12.aspx, (October, 14 2010) Pwc, Revenue recognition: Effectively managing accounting changehttps://www.pwc.com/us/en/audit-assurance-services/accounting-advisory/revenue-recognition.html, (October, 14 2010) [1] Auditor's Perspective: An Interview with Mike Schamberger, Assurance Partner at Grant Thornton LLP 2https://www.revenuerecognition.com/content/articles/9031, (October, 14 2010) Maire Loughran, WHAT TO LOOK FOR WHEN YOU AUDIT REVENUE https://www.dummies.com/business/accounting/auditing/what-to-look-for-when-you-audit-revenue/, (October, 14 2010)

150 Famous Writing Quotes to Inspire You Right Now

150 Famous Writing Quotes to Inspire You Right Now 150 Famous Writing Quotes to Help You During Every Stage of Writing When you're feeling stuck on your novel, an important thing to remember is that we've all been there in the past. That's right - even the J.K Rowling's and Ernest Hemingway's of this world. Which is why it's always a great idea to turn to your most famous peers (and their writing quotes) for inspiration.Without further ado, here are 170 writing quotes  to guide you through every stage of writing. (Yes! We've added more since we first published this post!) Discover 170 famous writing quotes inside to inspire your own writing! The number one piece of advice that most authors have for other authors is to read, read, read. Here’s why.1. â€Å"If you don't have time to read, you don't have the time (or the tools) to write. Simple as that.† - Stephen King2. â€Å"You should write because you love the shape of stories and sentences and the creation of different words on a page. Writing comes from reading, and reading is the finest teacher of how to write.† - Annie Proulx3. â€Å"Indeed, learning to write may be part of learning to read. For all I know, writing comes out of a superior devotion to reading.† - Eudora Welty4. â€Å"Read, read, read. Read everything  -  trash, classics, good and bad, and see how they do it. Just like a carpenter who works as an apprentice and studies the master. Read! You'll absorb it. Then write. If it's good, you'll find out. If it's not, throw it out of the window.† - William Faulkner5. â€Å"I kept always two books in my pocke t: one to read, one to write in.† - Robert Louis Stevenson6. â€Å"The Six Golden Rules of Writing: Read, read, read, and write, write, write.† - Ernest Gaines7. â€Å"The greatest part of a writer’s time is spent in reading, in order to write; a man will turn over half a library to make one book.† - Samuel Johnson8. â€Å"Read a thousand books, and your words will flow like a river.† ― Lisa See9. â€Å"One sure window into a person’s soul is his reading list.† - Mary B. W. Tabor As any writer knows, there are no actual â€Å"rules† in this craft. That said, these writing quotes reveal some famous principles in writing that won’t let you down.125. â€Å"Don’t tell me the moon is shining; show me the glint of light on broken glass.† ― Anton Chekhov126. â€Å"My own experience is that once a story has been written, one has to cross out the beginning and the end. It is there that we authors do most of our lying.† - Anton Chekhov127. â€Å"There are three rules for writing a novel. Unfortunately, no one knows what they are.† - Somerset Maugham128. â€Å"Any word you have to hunt for in a thesaurus is the wrong word. There are no exceptions to this rule.† - Stephen King129. â€Å"Substitute 'damn' every time you're inclined to write 'very;' your editor will delete it and the writing will be just as it should be.† - Mark Twain130. â€Å"Find your best time of the day for writing and write. Don†™t let anything else interfere. Afterwards it won’t matter to you that the kitchen is a mess.† - Esther Freud131. â€Å"Here is a lesson in creative writing. First rule: Do not use semicolons. is, you really need less†¦ My model for this is late Beethoven. He moves so strangely and quite suddenly sometimes from place to place in his music, in the late quartets. He knows where he’s going and he just doesn’t want to waste all that time getting there†¦ One is aware of this as one gets older. You can’t waste time.† - Ursula K. Le Guin140. â€Å"Part 1. I notice that you use plain, simple language, short words and brief sentences. That is the way to write English - it is the modern way and the best way. Stick to it; don’t let fluff and flowers and verbosity creep in.Part 2. When you catch an adjective, kill it. No, I don’t mean utterly, but kill most of them – then the rest will be valuable. They weaken when t hey are close together. They give strength when they are wide apart.Part 3. An adjective habit, or a wordy, diffuse, flowery habit, once fastened upon a person, is as hard to get rid of as any other vice.† - Mark Twain "I love deadlines. I like the whooshing sound they make as they fly by," and more writing quotes inside â€Å"You miss 100% of the shots that you never take - Wayne Gretsky,† as Michael Scott once said. In tribute to this sentiment, these writing quotes help show why it’s important not to let failure or rejection get you down.141. â€Å"You can’t let praise or criticism get to you. It’s a weakness to get caught up in either one.† - John Wooden142. â€Å"Rejection slips, or form letters, however tactfully phrased, are lacerations of the soul, if not quite inventions of the devil - but there is no way around them.† - Isaac Asimov143. â€Å"Was I bitter? Absolutely. Hurt? You bet your sweet ass I was hurt. Who doesn’t feel a part of their heart break at rejection. You ask yourself every question you can think of, what, why, how come, and then your sadness turns to anger. That’s my favorite part. It drives me, feeds me, and makes one hell of a story.† - Jennifer Salaiz144. â€Å"I love my rejection slips. They show me I t ry.† - Sylvia Plath145. â€Å"I would advise anyone who aspires to a writing career that before developing his talent, he would be wise to develop a thick hide.† - Harper Lee147. â€Å"I used to save all my rejection slips because I told myself, one day I’m going to autograph these and auction them. And then I lost the box.† - James Lee Burke148. â€Å"This manuscript of yours that has just come back from another editor is a precious package. Don’t consider it rejected. Consider that you’ve addressed it ‘to the editor who can appreciate my work’ and it has simply come back stamped ‘Not at this address’. Just keep looking for the right address.† - Barbara Kingsolver149. â€Å"To ward off a feeling of failure, she joked that she could wallpaper her bathroom with rejection slips, which she chose not to see as messages to stop, but rather as tickets to the game.† - Anita Shreve150. â€Å"Remember: whe n people tell you something’s wrong or doesn’t work for them, they are almost always right. When they tell you exactly what they think is wrong and how to fix it, they are almost always wrong.† - Neil Gaiman151. â€Å"The artist doesn’t have time to listen to the critics. The ones who want to be writers read the reviews, the ones who want to write don’t have the time to read reviews.† - William Faulkner152. â€Å"I think that you have to believe in your destiny; that you will succeed, you will meet a lot of rejection and it is not always a straight path, there will be detours - so enjoy the view.† - Michael York153. â€Å"I went for years not finishing anything. Because, of course, when you finish something you can be judged.† - Erica Jong154. â€Å"I tell writers to keep reading, reading, reading. Read widely and deeply. And I tell them not to give up even after getting rejection letters. And only write what you love.â₠¬  - Anita Diamant155. â€Å"I could write an entertaining novel about rejection slips, but I fear it would be overly long.† - Louise Brown156. â€Å"I had immediate success in the sense that I sold something right off the bat. I thought it was going to be a piece of cake and it really wasn’t. I have drawers full of - or I did have - drawers full of rejection slips.† - Fred Saberhagen157. â€Å"An absolutely necessary part of a writer’s equipment, almost as necessary as talent, is the ability to stand up under punishment, both the punishment the world hands out and the punishment he inflicts upon himself.† - Irwin Shaw158. â€Å"Failures are finger posts on the road to achievement.† - C. S. LewisWhy does writing matter? If there’s anyone who might know the answer, it’s the people who write - and continue to write, despite adverse circumstances. Here are a few pennies for their thoughts.159. â€Å"Every secret of a wri ter’s soul, every experience of his life, every quality of his mind, is written large in his works.† - Virginia Woolf160. â€Å"If the book is true, it will find an audience that is meant to read it.† - Wally Lamb161. â€Å"A word after a word after a word is power.† - Margaret Atwood162. â€Å"If you want to change the world, pick up your pen and write.† - Martin Luther163. â€Å"The purpose of a writer is to keep civilization from destroying itself.† - Albert Camus164. â€Å"Good fiction’s job is to comfort the disturbed and disturb the comfortable.† - David Foster Wallace165. â€Å"After nourishment, shelter and companionship, stories are the thing we need most in the world.† - Philip Pullman166. â€Å"All stories have to at least try to explain some small portion of the meaning of life.† - Gene Weingarten167. â€Å"If a nation loses its storytellers, it loses its childhood.† - Peter Handke168. à ¢â‚¬Å"The difference between fiction and reality? Fiction has to make sense.† - Tom Clancy169. â€Å"If I had to give young writers advice, I would say don’t listen to writers talking about writing or themselves.† - Lillian Hellman170. â€Å"Don’t take anyone’s writing advice too seriously.† - Lev GrossmanOf course, writing quotes by themselves won't write the book for you - you alone have that power. However, we hope that this post has helped inspire you in some way! If you're looking for more in-depth resources, you can check out these guides:How to Write a NovelHow to Develop a Strong ThemeHow to Build a Character ProfileHow to Become a Better Writer TodayHave a favorite quote that we missed? If you know of more cool quotes by writers, write them in the comments!

Physic Sc1 Resistance Of A Wire

Physic Sc1 Resistance Of A Wire How the resistance of a wire changes with different lengths Planning We are trying to find out if and how the resistance of a wire changes by adjusting the length of the wire. I think that as the length increases; the resistance will also increase. I think this will happen because in previous experiments, my results have shown this. For example: I have done an experiment where I had to find out what variables affected the resistance of a wire. I set up a circuit similar to the one in the diagram below. But instead of keeping all the variables the same, I changed them, one at a time, to see what effect they may have on the resistance of a wire.Predicted Graph Circuit Diagram The apparatus I will use is: battery pack, leads, ammeter, constantan wire (0.25 mm), ruler, crocodile clip and a voltmeter.I did a practical in which I chose to use constantan wire.English: Four-wire configuration of a resistance t...

Yamato-e, a style of Japanese painting Research Paper

Yamato-e, a style of Japanese painting - Research Paper Example This technique was one of its own and was used to reveal the interior of a house or building from the outside. Yamato-e’s interior depiction of the inside of buildings gives a sense of voyeurism which is demonstrated through its dominant usage for description in classical literally works such as poetry and novels (Anna 1). there is nowhere that Yamato-e’s art finds more usage and success than in The Tale of Genji dating back to 2006.570, a famous Japanese novel by a Heian court lady, Murasaki Shikibu. In the novel, Shikibu uses the Fukinuki Yatai technique to illustrate the events of The Ivy scene, which uses heavy elements of the cloud bands that are brown in colour gives the pictorial borders a rich embellishments making the reader give more attention to the narrative. Voyeurism is conveyed towards the later half part of the novel through the illustration of prince Genji and the maidservant in the palace through the removal of the roof, whereby the reader can see the events inside the palace. Therefore, it can be said that Yamato-e, as a form of art, has evolved to suit the demands and exhaustive illustration of human feelings on subject matters that are of concern to the Japanese people in an aesthetic way and its quest to progress with the daily unfolding events that are important to them. The Yamato-e’s is considered to have developed along side other unique Japanese cultures such as the growth of the Waka poetry (1975.268.59), of the Heian period characterized by thirty one syllables.

Improving Process Assignment Example | Topics and Well Written Essays - 2000 words

Improving Process - Assignment Example According to the report  the statistical representation of Six Sigma describes quantitatively how a process is performing. To achieve Six Sigma, a process must not produce more than 3.4 defects per million opportunities. A Six Sigma defect is defined as anything outside of customer specifications. A Six Sigma opportunity is then the total quantity of chances for a defect. Process sigma can easily be calculated using a Six Sigma calculator.This study highlights that Six Sigma process improvement methodology provides a strong quantitative on process improvements which includes figures for budgets for the process improvement, expected & actual results / ROI of the process improvement project and data based statistical analysis of information which provides a very strong impact in terms of business benefits and value provided. This is a structured process improvement methodology which can be applied to any process or multiple processes at a time to identify improvement opportunities an d implement them in a controlled manner. The tools and techniques defined in Six Sigma Methodology are very comprehensive as well as general purpose and greatly assist in ensuring that all the key aspects of the problem are appropriately analyzed and considered before suggesting a process improvement solution. Stringent gateways or exit criteria for each phase of the Six Sigma Methodology ensure that all the steps are correctly performed and are adequately justified.... Benefits of Six Sigma Methodology for the Banking Process Improvement Project Six Sigma process improvement methodology provides a strong quantitative on process improvements which includes figures for budgets for the process improvement, expected & actual results / ROI of the process improvement project and data based statistical analysis of information which provides a very strong impact in terms of business benefits and value provided. This is a structured process improvement methodology which can be applied to any process or multiple processes at a time to identify improvement opportunities and implement them in a controlled manner. The tools and techniques defined in Six Sigma Methodology are very comprehensive as well as general purpose and greatly assist in ensuring that all the key aspects of the problem are appropriately analyzed and considered before suggesting a process improvement solution. Stringent gateways or exit criteria for each phase of the Six Sigma Methodology ensure that all the steps are correctly performed and are adequately justified. Applying Six Sigma Tools to Banking Process Improvement In case of the banking process improvements scenario, there are two process improvement opportunities for which Six Sigma DMAIC methodology can be applied - Project 1 - To reduce major incidents in banking transactions Project 2 - To improve the customer satisfaction for better service levels In both these cases, following the Six Sigma terminologies we have to define what is an "Opportunity" and "Defect" in each case. Accordingly - Opportunity 1 - Banking Transaction and Defect 1 - Major Incident Opportunity 2 - Customer Service Level and Defect 2 - Service Level For each project, in the "Define" phase, we have to specify the following

( Employement relation module) How does the living wage relate to the Essay

( Employement relation module) How does the living wage relate to the labour movement and how does the labour movement relate t - Essay Example Background As the living wage movement has matured, it became more aggressive and sophisticated. Typical cost of living requires the work of at least $ 8.50 an hour if the employer provides certain health benefits or about $ 10 if no health benefits are provided. Capitalizing on the high cost of living in the region of Santa Cruz wage campaign living wage has won a record $ 11 per hour for health insurance or $ 12 without (Elmore 2003). Many regulations required additional standards, such as paid leave and hiring local people. Living wage advocates are also included language intended to protect workers from the city, where contracts from hand to hand and to prohibit retaliation by employers against employees for asserting their rights under the order. However, other orders require companies to publicly report their employment, wages and benefits and to engage in the details of expenditure on urban public service contracts and economic incentives for development. Less frequent but per haps more promising, a handful of living wage ordinances include language intended to facilitate the trade unions. ... Unfortunately, it is a language of the map noted verifies walks fine line and vulnerable to legal challenges under the National Labour Relations Act. The campaign also sought new ways to extend the coverage of living wage ordinances. While the limited coverage of many previous decisions to those employed by city contractors, is now almost a third of the minimum subsistence laws on the books cover a city service contractors and firms receiving economic development assistance of the City (Mincer 2006). A handful of these laws are another step forward, extending the minimum subsistence requirements for contractors and lessees of these subsidized companies (I think the difference in the shopping centre was built with government subsidies or reduced tax office tower cleaning contractor). More recently, the campaign of Berkeley and Santa Monica have broadened the concept of a living wage even further, demanding a living wage by major employers located in highly developed areas of the water front tourists. Opposition As successes such as these mountains, it becomes inevitable opposition. The main players among the interests of business against the cost of living will not be a surprise to readers here. They have a food service and hospitality that benefit low-wage labour - including the National Federation of Independent Business and National Restaurant Association - and the local chambers of commerce. Before the victory in Santa Monica, great plot hotels sought to crush the living wage effort to promote the initiative false "living wage" ballot that would have covered almost no work and are included in the small print that prohibits future living

The Tower Bridge Report

The Tower Bridge Report This report will be divided into 5 sections. In the first section I will be describing the function of the company and the product it provides for its customers. The second section will provide an overview of the economics of the business and competition. The third section will describe the management structure at the company. The fourth section will provide both the PEST and SWOT analysis. Finally I will reflect on my time as a tourist guide, describe the job role and give my impressions of the company. Describing the company and what it offers Tower Bridge is a municipal enterprise owned, funded and managed by the City of London Corporation who are the local Government body responsible for the financial square mile. The City of London is therefore responsible for all commercial and operational matters relating to Tower Bridge. Funding of the enterprise comes from a long standing trust. London Tower Bridge is located in the heart of London and is very close to Londons transport infrastructure and world famous historical sites such as; the Tower of London and HMS Belfast. It is a well known bridge that has become an iconic figure of London, spanning the River Thames, and is within walking distance of Londons other famous attractions such as the Globe Theatre and Tate Modern. Originally built in 1894 to ease traffic congestion on London Bridge and designed to allow access to large ships to the pool of London, it was subjected to a major conversion to become a tourist centre in the 1980s. Tower Bride is therefore both a monument to Londons past and a successful tourist attraction. The main offering is the Tower Bridge Exhibition which allows visitors to enter inside the Bridge allowing access to the High Level walkways with uninterrupted views across the city. This provides a unique selling point with which to market itself and provides a memorable and emotional experi ence for visitors. The tour also allows visitors to see the Victorian engine rooms from which the bridge used to be powered by. The company also offers corporate entertainment packages and a popular gift shop for visitors. Entry prices are at an affordable rate and for viewing pleasure, the Exhibition comes equipped with interactive screens, sliding window panels for better picture quality and excellent graphics on their giant screens. One of the most important features of Tower Bridge is its bascule mechanism system, which rises around 1000 times a year and is still in function to this present day. Bridge openings are very popular with the public and are part of its attraction and allure to tourists. This particular bridge is the only bridge in the world of its type that opens and closes. Market and competitors Another historical attraction within the same vicinity as Tower Bridge is the Tower of London, which often competes with Tower Bridge as people tend to mix up the two because the structures are quite similar and this may sometimes lead to confusion. Moreover, the Tower of London was famous in Britain and around the world during World War 2 as an iconic landmark. Inevitably overshadowing Tower Bridge. Nonetheless the Tower Bridge is central to Londons historical heritage as a major commercial port. London has many other attractions including: the London eye, which can have up to 10,000 visitors every day and even the London Bridge Experience which opened in 2008. The Tower Bridge Exhibition has grown steadily since opening in 1984, with last year being its most successful in terms of financial surplus and numbers of visitors. With a small marketing team and budgets, Tower Bridge Exhibition relies heavily on organisations such as Visit Britain/London to document trends in visitors. Tow er Bridge Exhibition targets throughout the year a very broad area including both the European and domestic markets. Within the domestic markets educational groups are also targeted but equal importance is placed on family groups. Advertising normally occurs through specialised magazines, in particular publications like the Times Educational Supplement or via websites such as www.vistislondon.co.uk where costs are generally lower then other mass media options. Trade shows are attended such as World Travel Market where the exhibition is promoted to a range of tour and group organisers and databases are created for direct mail campaigns. Tower Bridge Exhibition has a unique relationship with its competitors, although in direct competition with one another, attractions within London work together along with Visit London to bring people to the area. Tower Bridge Exhibition has a list of distributors which in return for a discounted ticket rate sell tickets globally, however they also pr omote competitors. Other key stakeholders of Tower Bridge Exhibition are Local and National Government and the EU who and impose rules and regulations. The local community and response services, the Tower Bridge charitable trust, all visitors, the media, internal trade unions and employees are also key stakeholders. The cost of visiting the exhibition is  £7.00 per adult and  £3.00 per child (5-15) under fives go free, with a concession ticket costing  £5.00 and disabled guests getting in for free. Group discounts are available for 10 people or more and a promotion with Network rail allows 2 for 1 entry. Ad hoc promotions are run throughout the year targeting specific groups, for example the exhibitions 25th anniversary was celebrated by letting local residents in for 25p. Job role As a Customer Care Guide at the Tower Bridge Exhibition I had a fair amount of duties, roles and responsibilities which was based on the nucleus of customers and their safety along with their well being which meant constantly putting there needs and requirements first at all times. Furthermore, that meant me providing exceptional customer service and care at all times and making sure that the customers visit was as enjoyable and pleasant as humanly possible. With that in mind I would have to posses a certain degree of knowledge regarding the bridge and the local vicinity. I would also be required to have a competent level of expertise relating to the bridges history, construction and design most notably for when I am positioned inside the bridge and doing a position that entails doing speeches regularly. For positions like these I must convey clear and precise information to the customers so that they are made aware of the process inside the bridge. In addition, I would also need to be fully aware of all the processes of the bridge if say there was a fire or an evacuation I would have to be mindful of the correct drills and steps that needed to be taken in order for a safe and secure evacuation to be achieved for all customers especially the disabled, elderly and those in a wheelchair. My duties included maintaining a high level of security for both the visitors and the exhibition items as well as always being on hand and available to interact and engage with visitors should they need or require any assistance or help from me at any stage during there visit. Moreover, if they had a query or wanted further information about the or the area. Management Structure A business structure is very important and every organization has its own structure. A company such Tower Bridge organizational structure is a hierarchical with a concept of subordination of entities that collaborate and contribute to serve one common aim. Most of the staff in Tower Bridge are all in the front office dealing the member of public and tourist, some have more interaction such as the Ticket Office and Customer Care Guides. The mangers Tower Bridge uses a functional structure which has the advantage of being easy to understand. The chain of command requires that an employee can report to one or more managers, but one manger such as Andy Nicholson, typically has more authority over the employee than their other manager(s). In Tower Bridge there are three mangers: one exhibition manager and two assistant managers. Having this structure means having layers of management that control the company by maintaining a high level of authority, with the power to make decisions concerning business activities. Employees such as customer care guide have limited authority to carry something out without prior approval. This organizational structure tends to focus on top-down management, whereby executives at the top communicate by telling middle managers, who then tell first level mangers, who then tell the staff what to do and how to do it. A limited number of employees report to a manager, who then reports to the next management level, and so on up to the Bridge Master or Tower Bridge Director. The managers needs to be responsible for motivating the staffs and ensuring that any formal systems and practices that are in place are not undermined in anyway. In theory the managers at Tower Bridge are responsible for the business performance, as well as maintaining high standards of service and health and safety. A functional structure of Tower Bridge can be illustrated by the following diagram: The Managers are responsible for arranging shifts for their staff, creating promotional events and discount offers, deal with customer complaints, motivating staff, ensuring that staffs have the right uniforms, greeting customers and organising table reservations. PEST Analysis Political Political factors that may affect the ability of Tower Bridge to operate include government and City of London polices. In fact it seems unlikely that these will impact adversely on the attraction in the immediate future given its high profile and historic status. Cuts in public expenditure may lead to higher admission prices and less staff running the exhibition. As the government recent decision to cut funding to Visit Britain by 18% has big consequences for all London Attractions most specifically the smaller attractions such as Tower Bridge Exhibition who relay heavily on its services. Flight and bed taxes could deter visitors away from the city. Terrorism threats threaten the entire London tourism industry. Technology With more people using the internet, Tower Bridge Exhibitions will have to review its current website, as currently ticket purchases are too complicated. Advancements in ICT have meant that statistical data on tourist trends is now simpler to collect and more easily accessible through websites such as Visit Britain. Tower Bridge still has old and new technology some of the original hydraulic machinery is still remain as exhibition in the engine room nowadays they use electro-hydraulic drive that open the bridge up. Economic The main external forces (macro environment factors) that affect Tower Bridge Exhibition are economic and social factors. London is perceived to be an expensive place to visit, so the exhibition will need to provide better value for money. This is possible as at currently utilises only one third of available space. It will need to consider joint promotions with other attractions. Changes in interest rates at home cause fluctuations in disposable income meaning leisure activities are often put on hold, exchange rates and the strong pound against the dollar has seen a smaller spend per person from the important American market. Social Tower Bridge Exhibition relies heavily on family groups, so a decline in traditional family set ups will require Tower Bridge to re-think its family tickets prices. Over the recent years are has been a changes in holiday patterns with people now preferring city breaks and long weekends. Terrorist attacks also cause fluctuations in the market with people looking for safer destinations. SWOT Analysis Strength The business philosophy is not just about making money but emphasizes on educating and informing the public (particularly young people). On the towers walkways, there is a great view of London similar to the Millennium Wheel but not as detailed or exciting. Furthermore, on a positive note, this particular zone is free of congestion charge, which allows people to freely enjoy their journey over the bridge. Although the bridge is funded by the City of London council, it also makes a reasonable income by hiring the venue in the evenings for special occasions. Weakness Although it is an indoor attraction with a large view of London, a visit to Tower Bridge depends on the weather because the best sights are not always available due to the fact of the unpredictable British climate, for instance, on a rainy or overcast day, the views from the bridge can be very poor and distorted which could result in unhappy customers. What is more, London is an all-year-round destination so major attractions are not seasonal. Due to the fact Britain has such unpredictable weather, people usually carry sunglasses and umbrella because they never know what the weather can be like. This could have a bad effect and lead to a bad experience when coming to visit Tower Bridge on an unpleasant day. Firstly, the entrance to Tower Bridge Walkways is confusing for tourists who are unfamiliar with the area as there are no clear signs pointing in the right direction. Also, the journey to Tower Bridge is quite complicated if you have no knowledge of its whereabouts and may get los t. In addition, it is not pedestrian friendly as there tends to be lots of traffic and congestion upon entering the bridge. Secondly, in my opinion their main website is unappealing which doesnt help to attract or interest people into visiting Tower Bridge. This apparent weakness and flaw could have a bad impact on tourists who have never been to London, as the websites layout and structure does not represent or give Tower Bridge an acceptable status (more life and colour in the graphics required to attract online interest). On the other hand, their website has easy access to different links that also caters to childrens needs such as fun packs for childrens discovery which is fun as well as being educational at the same time. Furthermore, to add to criticism the historical building needs substantial refurbishment to help increase the volume of visitors. Although people are aware that it is a bridge, some people are afraid of heights and may feel unsafe or in danger. Moreover, altho ugh the lengths of the walkways are reasonably lengthy, it is quite narrow and may have an affect on those who are claustrophobic. Security measures are paramount for one of the worlds most famous tourist attraction. When entering the Tower there is a single stage of security that visitors must pass through. Once their body has been examined and their belongings are check they are allowed to enter the walkway but it doesnt mean the security level is up to standards. Reportedly, there have been cases where people have entered the building then proceeding through the security check in order to commit suicide. Fortunately, this has not changed peoples views to visit the attraction because any potential suicide incidents have been prevented. In reality, when the bridge does have a scheduled lift this results in a hold up of traffic. It is found that An estimated 38,000 vehicles use the bridge each day, pushing it to capacity during peak hours. This results in many delays for many people , who may decide to take an alternative route to avoid the traffic queues. Likewise, Extra traffic is expected to increase impact damage to the extremities which flex under traffic loads. This could mean that traffic queues are causing damage to the structure of the bridge, which may have a long term affect on the bridge. What is more, it is said that these measures are expected to increase congestion either side if the bridge, adding to delays caused when it opens for shipping. Last year Tower Bridge lifted 925 times. In my opinion, was this necessary? Opportunities Global advertisement could possibly result in an increase in the volume of visitors as many foreigners are unaware of a bridge that opens and this may be an attractive feature to witness in person. Perhaps due to the recession peoples lifestyles are changing, rather than individuals coming to the Tower Bridge they could engage in some promotion and coupons like the two for the price of one, children of the age of under 12 go in for free etc. Other attractions could work together with Tower Bridge rather than competing with them. They could cater for more languages by enhanced displays for overseas visitors such as Europeans and Asians. Provision of tour guides could be encouraged. Even though it is a self-guided exhibition they could offer a guided tour within the ticket price would encourage more visitors and may enhance the quality of the experience. Additionally, they should provide reasonable adjustment to facilitate for people who have disabilities. Due to the fact of the econom ic crisis the value of the pound has decreased. This is good news for the overseas visitors because of the currency exchange rates. In years to come the growth of tourism will increase despite the recession; London will generate tourist revenue from the 2012 Olympic games to be held in this city. This will boost and soar the volume of visitors in the capital. Threat The biggest threat to Tower Bridge is any potential terrorist attack perhaps of more concern is that there is no security check when going through the bridge and anyone is allowed to walk along the bridge. On the other hand, Tower Bridge is surrounded by a high level of competition with other tourist attractions equally famous like the Tower of London. In spite of the fact that other attractions complement each other it is possible that Tower Bridge will lose out due to the fact that it is less appealing. The economic downturn could have an impact on peoples lifestyles and their finances. Another way of viewing this is that the recession has changed our way of life. Culturally and socially people may prefer doing simple things like taking a walk in the park, instead of expensive vacations. After all a large proportion of overseas visitors come to visit the Tower Bridge. As a result this recession could have an significant effect resulting in a decrease of the number of visitors. In c onclusion, it could be said that the current service could continue unchanged. The inherent advantages of location, history and unique appearance will service the attraction well in the future. However, improvements could also be considered namely a more attractive website, cater for different languages, refurbishment of the walkways. The main threats for the future are: economic downturn and limited attractiveness to a young audience. Reflection Working in Tower Bridge has taught me a number of things about how tourist attractions operate in the market and what factors lead to an attractions success. Even though my time at the Tower Bridge consisted of 400 hours work experience I still had to go through the same procedures as I would if I were applying for a permanent job. I was interviewed by Andy Nicholson who gave me a fair amount of information regarding the history of bridge and what they offer to the public. Even through the interview lasted over 3 hours it was very insightful and useful to me. I gained a lot of knowledge about Tower Bridge and its surroundings. When I started work it was the beginning of the Easter holidays. I didnt get any training at first except on how to use a radio. I was thrown in at the deep end for the first three days as I didnt know much but I guess that is the best way to learn. After a few days I was formally introduced to other members of staff and my official training started. The assist ant manager gave me the correct uniform as there are different ones to wear for different positions. I was given a full guided tour and met all the security staff, the maintenance department and human resources. I was shown all the emergency exits as well as all the other exits and where to meet if we had to be evacuated. I was given a radio with my own personal identification which was uniform 13 which enabled me to communicate with other members of staff via the radio. After that I undertook three days of shadowing a full time tour guide and I was also given a big pack of information about Tower Bridge. I learnt 4 different speeches plus aborts and general information of the history of London. A big plus point for me was that I was given the chance to get to know the surroundings and I spent a couple of days visiting other tourist attractions such as the Tower of London, St Pauls Cathedral and the Tate Modern gallery. I thought this was very helpful to me. After 1 week of shadowing and intensive reading I was finally ready to work on my own. My first position was to operate the north lift which takes the customers to the high level walkways and to give them instructions on what to do when they got up there. I did this a few times before trying out the other roles and positions. In total there are 8 positions, 1-3 are working in the lifts and the towers and the customer service areas. The only negative point about this aspect of the job is that it can become very repetitious. Position 4 and 5 involve working in the gift shop next to the Victorian Engine Room. I was lucky to have this experience and to be till trained. Working in the shop has a lot of responsibilities, not only dealing with money and providing customer service, throughout the day youre on your own and this can be quite stressful. There are many duties working at the shop in the morning before opening up, you are required to do a number of duties: making sure that there are enough products on the shelf and that these are neatly presented, knowing whats not available and whats low on stock so it can be ordered in, cash up the money for the till etc. Working in the gift shop can be pleasant but the only difficult issue that I faced was dealing with several customers at the same time. The gift shop is quite a small and confined area and it is where customers exit from the Exhibition. In some cases an unsatisfied customer will use his time in the gift shop to vent his frustrations and whoever i s currently occupying the shop position is usually the one that is on the other end of the brunt of the customers fury. In addition to this, in most if not all the cases of a customer who was not completely happy with there visit and experience and demand a refund or if a technical malfunction occurs to any of the penny press machines then it is at the gift shop where all of the would be resolved. Positions 6, 7 and 8 are what the company refers to as footfall enticement. These duties are intensive and consist of you dealing with customers at the front of the ticket office who are visiting the Tower Bridge Exhibition or are just walking pass as well as giving out general information about the bridge. I think the footfall position is a crucial role as it represents the Tower Bridge image and they are the first staff and port of contact to interact with the customers before they enter the exhibition. Throughout my work placement I have undertaken a fair amount of footfall and my view upon it is that it can be quite enjoyable. The only downside is that the footfall is an all year position which I think is unfortunate because Tower Bridge is on the river it can very windy and during autumn and winter it can be very cold. I did a few footfalls in April and even so it was extremely cold for me to endure and for someone to do this position you have to be mentally and physically stron g. I dont think people should have to work 8 hours outside in such cold conditions most notably during winter times and I think they should use the footfall personnel to go onto the walkways to give talks about the bridge and have one at the gift shop for assistance as the shop can get very busy and hectic at times. After 200 hours I was given the opportunity to work at the Monument. My job role was to give out leaflets to those who completed the 311 steps and give brief talks about this famous landmark. I had a lot fun working there because it was a more intimate setting than the bridge so you got to talk and engage more with your work colleagues. It also meant that you could immerse yourself more in depth with the visitors and ask them more about their visit to the capital and how long they were intending on staying and where they were originally from. There is so much history written into the Monument which is intertwined with the Great Fire of London so for me to work there and to be a part of it was a good experience which contributed to my enjoyment there. In terms of organization and structure there is much to change and develop. What surprised me is that staffs do not really work together and in some ways work in isolation from each other which seems inefficient and ineffective. There tends to be a gap and divide between the permanent staff who have been employed there for many years and the temporary staff such as myself. Conclusion Overall working at Tower Bridge has been a good learning experience for me. Like any other job there will always be positives and negatives but in some ways the work has provided some unique insights. I think Tower Bridge and the Monument are very successful tourist attractions for the reasons stated previously and there is no reason why it should not continue to prosper in the future with the right investment and a culture of continuous improvement. Many people who work at Tower Bridge have provided years of dedicated service for a prolonged period of time. Tour guides, ticket office, managers, security and maintenance people have worked their for a long time. A large proportion of them are 40 plus in age which is a change for me because it is the first time I have come across a situation like that. I think I have picked up some of their characteristics and learnt a lot from their experiences of being at Tower Bridge. On the whole I had a great experience and I would highly recommen d it to other students who are interested in the tourist industry or those people who like history. Out of all the places I have worked in previously I can honestly say that this was the most interesting job and role that I have ever experienced. The majority of the staff I built and formed a relationship with not only as work colleagues but as friends outside working hours.

Adirondack Wildcats :: essays research papers

Adirondack Wildcats Brevard Blue Ducks Franchise History: 1988-1998 Jacksonville, 1999-2000 Gulf Coast, 2001 Lakeland Blue Ducks, 2002 Brevard Blue Ducks Cedar Rapids River Raiders Ownership: Cedar Rapids River Raiders Corporation, Barry S. Smith, and Toni L. Smith Head Coach: Dave Joerger Assistants: Kenyon Murray President/CEO: Barry S. Smith Sales Account Representitive: Grant Guyer General Manager & Director of Operations: Sean McLaughlin Franchise History: Expansion Team - 2004 Dodge City Legend Ownership: Dodge City Basketball, Inc.; Ownership Members: Jim Lewis, Greg Goff, Pat George, Michael Morrison, Kent Smoll, Dr. Kelly Henrichs, Dr. Kelly Cohoon, George Henrichs, Rodger Davis, Michael Stevens, Jim Coffin, Carolyn Banning and Rick Reed Head Coach: Dale Osbourne President/Part Owner: Greg Goff General Manager: Chris Pyle Team Colors: Purple, Silver and Black Franchise History: Dodge City Legend (2000-) Local Newspaper Coverage: Dodge Globe Florence Flyers Arena: Florence County - Civic Center (7,000) Ownership: Capital Entertainment Group, Inc. Head Coach: Bryan Gates Director of Basketball Operations: Lynwood Lock Franchise History: Expansion Team (2004) Kansas Cagerz Arena: Bicentennial Center (7,000) Head Coach: Francis Flax General Manager: Carroll Long Team Colors: Red, White and Black Franchise History: Columbus Cagerz (1998), Kansas Cagerz (1999-) Local Newspaper Coverage: Salina Journal Oklahoma Storm Website: www.okstormhoops.com Arena: Mark Price Arena (2,000) Ownership: Eddie Robinson, Shawn Kemp, and Oklahoma Storm Basketball Inc. Head Coach: Todd Chambers President/Founder: James Bryant General Manager: Tom Nelson Vice President: Ann Bryant Dance Team Coordinator: Tenna Bergdall Team Colors: Red, Black and White Franchise History: Oklahoma Storm (2000-) Local Newspaper Coverage: Enid News - Eagle, The Oklahoman